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Exam : SUN 310-600
Title : Sun Sigma Black Belt Certification Exam


1. A project charter should be:
A. Treated by the team as a fixed contract to be changed only by approval of 51% of the team
B. Treated as a living document which will evolve as new information is discovered
C. Written in precise technical language
D. A brief document 2-3 pages in length
Answer: B

2. Which of the following are NOT common pitfalls to the Sun Shot process?
A. Multiple champions
B. Too little time allotted
C. Poor action item accountability
D. Weak sponsorship
Answer: A

3. Which tool is best for illustrating possible causes for an effect?
A. QFD
B. Fishbone diagram
C. Process flowchart
D. Histogram
Answer: B

4. What should be included in a good problem/opportunity statement?
A. A description of the causes of the problem
B. A statement of the project improvement goal
C. An assignment of responsibility for the problem
D. The severity of the problem
Answer: D

5. Which tool is used to evaluate process variation over time?
A. Pie chart
B. Scatter plot
C. Individuals chart
D. Pareto Chart
Answer: C

6. In two months, there are 200 defects in 40 units processed. If each unit has 25 opportunities, what is the process DPMO?
A. 200,000
B. 400,000
C. 800,000
D. 1,000,000
Answer: A

7. Which of the following is NOT a benefit associated with control charts?
A. They demonstrate process performance relative to customer specifications
B. They demonstrate stability and predictability of a process over time
C. They show parameter performance, mean, and control limits
D. They offer early warning of possible problems
Answer: A

8. What is the purpose of a pilot?
A. To analyze a process and determine the source of defects
B. To test a solution on a small or limited scale
C. To implement a compromised solution when true consensus cannot be reached
D. To collect baseline data from an existing process
Answer: B

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